The site www.schiaparelli.com (hereinafter the Site) is published and operated by the company, ELSA SCHIAPARELLI SAS, a simplified joint-stock company with a share capital of 28,000,000 Euros and registered office at 21 Place Vendôme - 75001 Paris - registered at the Paris Trade and Companies Register under number 572 161 123 - VAT number FR93572161123.
The director of the publication is: Mr. Emilio MACELLARI
You can reach us:
By telephone at the following number: + 33 (0)1 76 21 62 64 By email at the following address: customerservice@schiaparelli.com Via our contact form available on the Site.
The Site is hosted by CLARANET, a simplified stock company with a capital of € 2,334,800, registered with the Paris Trade and Companies Register under number 419 632 286, whose registered office is at 18-20 rue du Faubourg du Temple, 75011 PARIS, phone: 01.70.13.70.00.
Date: October 9, 2024
SCHIAPARELLI undertakes to ensure that the collection and processing of your personal data complies with the French Data Protection Act of January 6, 1978, as amended by Law No. 2004-801 of August 6, 2004, on the protection of individuals with regard to the processing of personal data, and with European Regulation 2016/679 of 27/04/2016 on the protection of personal data (hereinafter the "GDPR").
The confidentiality and security of your personal data is a priority for SCHIAPARELLI and for this reason, while offering you personalized services, SCHIAPARELLI collects and processes your data with the utmost care.
As part of this commitment, SCHIAPARELLI has established a Privacy Policy to provide you with all the information relating to its practices regarding the collection, use and disclosure of information about you, which may have been collected from the www.schiaparelli.com website (hereinafter the "Site"). ") or via the various contact points through which SCHIAPARELLI interacts with you (stores, customer service, events).
By using our Site, you agree to the collection, use and disclosure of your personal data in accordance with the terms of this Privacy Policy.
In the event of a change or update, the revised Privacy Policy will be posted on our Site, along with the date of the update.
We invite you to regularly consult our Privacy Policy in order to remain informed of any changes made by SCHIAPARELLI to its content. "
Access to the site schiparelli.com (hereinafter the Site) and the use of the information it contains are subject to these General Terms of Use established by the company ELSA SCHIAPARELLI, a simplified joint stock company with share capital of 28,000,000 Euros with its registered office at 21 Place Vendôme - 75001 Paris - registered with the Paris Trade and Companies Register under number 572 161 123 - VAT number FR93572161123.
By accessing the Site and using it, you agree to the Terms of Use. If you do not accept the content of the Terms of Use, please stop using the Site.
ELSA SCHIAPARELLI reserves the right to modify these Terms of Use at any time and in its sole discretion.
We therefore ask you to regularly visit this page to check the content of the Terms of Use.
Date: October 9, 2024
SCHIAPARELLI undertakes to ensure that the collection and processing of your personal data complies with the French Data Protection Act of January 6, 1978, as amended by Law No. 2004-801 of August 6, 2004, on the protection of individuals with regard to the processing of personal data, and with European Regulation 2016/679 of 27/04/2016 on the protection of personal data (hereinafter the "RGPD").
The confidentiality and security of your personal data is a priority for SCHIAPARELLI and for this reason, while offering you personalized services, SCHIAPARELLI collects and processes your data with the utmost care.
As part of this commitment, SCHIAPARELLI has established a Privacy Policy to provide you with all the information relating to its practices regarding the collection, use and disclosure of information about you, which may have been collected from the www.schiaparelli.com website (hereinafter the "Site"). ) or via the various contact points through which SCHIAPARELLI interacts with you (stores, customer service, events).
By using our Site, you agree to the collection, use and disclosure of your personal data in accordance with the terms of this Privacy Policy.
In the event of a change or update, the revised Privacy Policy will be posted on our Site, along with the date of the update.
We invite you to regularly consult our Privacy Policy in order to remain informed of any changes made by SCHIAPARELLI to its content.
When you connect to our Site, various cookies may be installed, subject to your choice, in your terminal (whether it is a computer, tablet or mobile phone, hereinafter referred to as your "Terminal") allowing us to recognize the browser of your Terminal during the validity period of the cookie concerned.
Thanks to our Cookie Policy, we specify what a cookie is, we specify the cookies issued by our Site and indicate the means at your disposal to make settings for these cookies.
Who is the data controller?
ELSA SCHIAPARELLI SAS, a simplified joint-stock company, having its registered office at 21, Place Vendôme, 75001 Paris (France) – registered with the Paris Trade and Companies Register under number 572 161 123, jointly with the English company SCHIAPARELLI (U.K.) LIMITED, 16 Great Queen Street, London WC2B 5AH (United Kingdom) – registered under number 14177946 (together 'SCHIAPARELLI ').
What data is collected?
‘Personal data’ means information that could reasonably be expected to identify you either directly (e.g. your name) or indirectly (e.g. through a unique customer identification number).
The following personal data may be collected and processed:
- Data relating to your identity, in particular your title, surname, first names, gender, photo, nationality, postal address, telephone number and email address,
- Data relating to the follow-up of your commercial relationship, in particular your order number, purchase history and details of your orders, requests or correspondence with our Customer Service,
- Data relating to your customer experience, your size, preferences and interests,
- Payment data, including billing information, payment methods, credit or debit card number,
- Technical data, in particular your IP address or browsing information relating to your terminal, whether a computer, tablet or mobile phone,
- Other information that you may be able to give us by filling in forms or when communicating with our customer service, such as comments, specific indications, social network identifiers.
Some of the data collected can be used to indirectly deduce sensitive information, particularly religious orientation or health.
When is data collected?
The time of collection of your personal data actually depends on how you contact SCHIAPARELLI.
Your personal date may be collected when:
- You place an order on the Site or in store (order management, delivery, invoicing, customer complaints, …),
- You create a customer account via a form on the Site or in store,
- Subscribe to our newsletter
- You share an article or review on Facebook, YouTube, Instagram, Twitter, TikTok, WeChat,
- You contact Customer Service by any means of communication,
- You browse the Site using cookies or similar technologies installed on your device.
Some cookies are essential for the proper functioning of our digital platforms, while others are used to perform analytics to provide you with more personalized services and a better digital experience. For more information and to change your selections, see our Cookie Policy.
What are the purposes and legal bases for processing your data?
In accordance with Article 6 of the GDPR, your personal data is collected, depending on the case, on the basis of our contractual relationship, a legal obligation, our legitimate interest or your explicit consent, as specified in the table below.
Who receives your personal data?
Your personal data is collected and processed by SCHIAPARELLI.
We ensure that only duly authorised persons can access your personal data when this is necessary for the above-mentioned purposes. We do not pass on your data to third parties for commercial purposes.
Your personal data is hosted on the servers of CLARANET, a simplified joint-stock company with a capital of € 2,334,800, registered with the Paris Trade and Companies Register under number 419 632 286, whose registered office is located at 18-20 rue du Faubourg du Temple, 75011 PARIS, telephone: 01.70.13.70.00.
Your personal data will not be transmitted, transferred or made accessible to any third party subject to:
- SCHIAPARELLI’s possible subcontractors for exclusively technical and logistical reasons, in particular carriers, delivery agents, hosting and maintenance providers of the Site, payment and fraud management providers, service providers assisting us in the organization of our events, third parties providing IT services, digital communication and public relations agencies, mailing service providers, third parties assisting us with customer relations services, third parties assisting us with qualitative surveys on our products or services, consultants, sites for securing transactions against e-commerce fraud (PayPal, Adyen, etc.).
- Any restructuring of SCHIAPARELLI, including total or partial disposal of assets, mergers, acquisitions, demergers and, more generally, any reorganization operation.
In addition, SCHIAPARELLI may use connectors developed by third parties, which may receive personal data when you use them. The different connectors and potential recipients are:
- Google Tag Manager,
- Google Analytics.
Finally, SCHIAPARELLI may disclose your personal data to third parties where such disclosure is required by law, regulation or a court order, or where such disclosure is necessary to protect and defend its rights, in particular to any lawyer, public body, mediator, conciliator or court officer.
How long is your data stored?
SCHIAPARELLI undertakes to use your personal data only for as long as is necessary to achieve the purposes pursued.
Here are some specific retention periods:
- Personal data relating to your online customer account, including your orders, will be available for as long as it remains active.
Once your online customer account has been closed, your personal data will be archived for accounting and evidentiary purposes.
- Identification data for the purpose of sending newsletters and other communications from SCHIAPARELLI will be kept for a period of three years from their collection or from your last contact with SCHIAPARELLI (for example, a click on a hyperlink contained in one of our emails).
- In the event of prolonged inactivity on your part for a period of 3 (three) years, we will contact you again to find out whether or not you wish to:
• continue to receive newsletters and other publications from SCHIAPARELLI,
• keep your customer account online.
Your data will be destroyed within a maximum of 2 working days from your request to unsubscribe.
In any case, you can close your account and/or unsubscribe from newsletters, at any time, by contacting our Customer Service by email at customerservice@schiaparelli.com or by clicking on the unsubscribe link in each newsletter.
- Bank details will be kept securely by our payment service provider for the time required to validate and pay for your order and will then be immediately destroyed.
In the event of a payment incident, your data will be kept for the duration of the incident, then for a period of 3 (three) to 5 (five) years depending on the seriousness of the incident.
- Connection logs collected, subject to your consent, as part of the cookies and other tracers implemented on our Site, will be kept in accordance with the applicable regulations for a period not exceeding thirteen (13) months. For more information, see our Cookie Policy.
- Data relating to the management of disputes is kept for the duration of the dispute until the expiry of the means of appeal.
What measures has SCHIAPARELLI taken?
SCHIAPARELLI has adopted appropriate physical, technical and organisational security measures to protect your data against loss, misuse, alteration, destruction or access by unauthorized third parties, in particular by:
- Implementing procedures for the physical and electronical safeguarding of data collected through our interactions with you,
- Setting up secure access to personal data by implementing a complex password policy,
- Limiting the number of employees with access to personal data files,
- Subjecting employees who have, by virtue of their duties, access to your personal data to strict confidentiality obligations,
- SSL encryption of all financial information you provide on the Site to place orders.
The internet, wireless networks, and information storage are not 100% secure. Despite the measures taken by SCHIAPARELLI, any information communicated online or stored by us may be potentially intercepted and used by persons other than the intended recipient.
What are your rights with regard to personal data?
In accordance with current regulations on personal data, you have the following rights:
- The right to be informed: you have the right to obtain clear, transparent and easily understandable information about how we use your personal data and your rights. You will find all this information in this Private Policy.
- The right of access: you have the right to access the personal data that SCHIAPARELLI holds about you.
- The right to limitation: you have the right to suspend the use of your personal data in certain cases.
- The right to rectification: we make every effort to keep the data we store about you up to date. However, you have the right to have your personal data rectified if it is incorrect or obsolete and/or to have it completed it if it is incomplete.
- The right to deletion or forgetting: you have the right to have your personal data deleted erased or deleted, unless SCHIAPARELLI has reservations based on legal or legitimate grounds for retaining your personal data.
- The right to refuse direct marketing: you can unsubscribe from our direct marketing communications at any time by clicking on the "unsubscribe" link in any email or communication we send you. You may also request to receive non-personalized communications about our products and services.
- The right to withdraw your consent at any time to the processing of your data based on your consent; and
- The right to data portability: you have the right to move, copy or transfer data from our database to another when processing is based on a contract or your consent and is carried out automatically
- The right to provide us with instructions concerning the retention, deletion or communication of your personal data after your death.
All these rights may be exercised directly with SCHIAPARELLI by e-mail to: dpo@schiaparelli.com accompanied by proof of identity.
You can also sign up to the opposition to cold calling list on the www.bloctel.gouv.fr website.
How are cross-border data flows handled?
As SCHIAPARELLI is present in many countries around the world and in order to offer you a tailor-made service throughout the world, it is possible that some of your information may be collected, consulted or stored outside the European Union.
SCHIAPARELLI implements measures to ensure adequate protection of your data when data is transferred outside the European Union, such as the implementation of standard contractual clauses based on the European Commission’s model, or any other method approved by the latter. We also require our third-party partners to comply with the data transfer obligations in force, as stipulated in the contractual clauses concerning the personal data they receive on our behalf.
Updates to this Policy
SCHIAPARELLI reserves the right to modify this Privacy Policy at any time and at its sole discretion and will post the date of its last update in its header. These modifications will come into effect as soon as they are published on the Site. We will notify you again if we make any changes that materially affect your privacy rights.
What are the possible complaints?
This Privacy Policy shall be governed by and construed in accordance with French law. The French courts have territorial jurisdiction to hear any dispute relating to our Site, with the exception of the application of special jurisdiction rules, particularly in the event of a dispute with a consumer.
In the event of a dispute concerning the way in which SCHIAPARELLI collects and processes your Personal Data, a complaint may be made to the CNIL (3 Place de Fontenoy - TSA 80715 - 75334 PARIS CEDEX 07).
If you have any questions about our Privacy Policy and SCHIAPARELLI's practices regarding the collection and protection of your personal data, you can contact our Customer Service by email at the following address: dpo@schiaparelli.com or by phone at + 33 (0)1 76 21 62 64.
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In accordance with the regulations on the protection of personal data, you have a right of access, rectification, deletion, limitation and portability on your personal data. You can access your information and exercise your rights by sending an email to privacy@schiaparelli.com or by mail to Elsa Schiaparelli (Personal Data) 21 place Vendôme - 75001 Paris.
To learn more, do not hesitate to consult our Privacy Policy and the CNIL website.
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